Talks by Paul



Customer Excellence

Mind Blowing Customer Service

When your product is similar to your competitors, service is where you can dramatically differentiate yourself, quickly and cheaply. Discover the critical importance of a consistent culture, great attitude and unconditional helpfulness in creating truly Mind Blowing Customer Service - and delighting your clients out of their shoes! Adaptable to all organizational levels including a leadership version.

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The Winning Attitude

The extraordinary capability of the human brain is hindered only by our ability to use it efficiently. This is because humans, even successful ones, tend to remain trapped in patterns of thinking that limit their possibilities, fulfillment, and happiness.

In the Winning Attitude Paul shows you the benefits of a focused Mission in life, helps you to understand how your belief system works and suggests we should all find our "One Thing" in life. Motivational/Inspirational/Storytelling.

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Mindset Shift

Working harder may produce slightly better results, but an adjustment in approach or "mindset shift" often yields monumental results. But how is this accomplished?

This presentation empowers individuals, galvanises teams and propels organisations to new levels. It increases awareness of personal ability and improves effectiveness. Rapidly identify change where it is needed and act on it now!

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Present With Confidence

As the author of "You Can Present with Confidence" I understand the fears that presenters face. I not only coach presentation skills, but run a comprehensive experiential programme, deliver seminars and talks on this topic.

Let me help you make your presentations persuasive and fun rather than intimidating.

For more information, please click the link below.
This will take you to another website
www.presentwithconfidence.co.za

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Relationship Selling

Customers hate being sold to, but love to buy.
They buy brands they trust from people
they trust. Customer perceptions have changed
radically and a new selling approach is needed
in order to attract target markets.

Paul outlines the new relationship selling cycle
including the relationship tension model. He
teaches how to optimise face time with customers.
Ideal for sales conferences. Sales/Service/Business

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Vuyo Vezi, Corporate Marketing, 3M South Africa
"Dear Paul, words cannot explain how inspiring your talk was. Thank you so much for helping us unlock our minds and also realise that we are responsible for own attitude towards any situation. I've been inundated with e-mails and people asking me " where did u get this guy?" Everyone, and I mean everybody was just blown away. Thank you for the opportunity."



Paul's Latest Books and DVD's

"You Can Present With Confidence" (170 pages hard cover)
How to speak like a pro, dazzle your audience and get the results you want, every time

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